Using the App
Looking for help with a feature? Describe the action you want to complete and where you are getting stuck. You can also review the App's settings and device permissions.
Check these first
- Check your App and iOS versions.
- Restart the App and try the same action again.
- Check free storage and record any error message.
Help us understand the issue
Send your App version, iOS version and steps to reproduce the issue. Explain how often it happens and whether restarting changes the result.
Remove sensitive details from screenshots. Never include passwords, payment credentials or information that is not needed to explain the issue.
- App version
- iOS version
- Reproduction steps
Reach the support team
Use this contact information to send your question or report a problem.
- Phone
- +12762508902
- Country or region
- turkey
- Typical response time
- 2 business days
Privacy and data requests
For information-handling questions, access requests or deletion requests, contact the same support email. Identity checks may be needed to protect your information.
Managing permissions
Features may use the camera, the photo library. Review access in iOS Settings if a related feature is unavailable.
Before removing the App
Uninstalling normally removes local App data. Read the privacy policy and save content you need before removing the App.