Getting started
Open the App, explore the features you need and review its settings. For help with a particular action, tell us what you were trying to do.
- Explore the App
Open the App and find the features you want to use.
- Review your settings
Check App settings and the permissions for related features.
- Ask for guidance
Tell us what you want to do and where you need help.
Common questions
What should I check if something stops working?
If the App is not working as expected, check for App and iOS updates, restart the App and confirm that your device has available storage. Note whether the same steps produce the issue again.
What should I include in a support request?
Include the App version, iOS version, expected result, actual result and steps to reproduce the issue.
How can I ask about stored information?
Read the privacy policy before removing the App. Uninstalling normally removes local data. For questions or deletion requests, email support.
Tell us what happened
Include the App name, App version, iOS version, what you expected and what actually happened. Clear steps help us investigate the problem.
Remove sensitive details from screenshots. Never include passwords, payment credentials or information that is not needed to explain the issue.
Questions about your information
Use the support email for privacy questions or requests to access or remove information. We may need to verify your identity before responding to a request.
Contact support
If the guidance above does not resolve your question, reach us using the details below.
- Phone
- +12762508100
- Country or region
- United States
- Typical response time
- 2 business days
Managing permissions
Features may use the camera, the photo library. Review access in iOS Settings if a related feature is unavailable.
Before removing the App
Uninstalling normally removes local App data. Read the privacy policy and save content you need before removing the App.